Operators and owners can find it difficult to keep up with the latest trends in technology for their hotel. There are many demands on the hospitality industry, such as security due to recent events and constant access due to social media’s rapid use.
The following technologies have been adopted by many hotel chains around the globe in recent years to create modern hospitality environments.
Recent surveys have shown that 85% of travelers believe that Wi-Fi should be free in hotels. Many guests, particularly business travelers, choose certain hotels over others due to the free internet access. This service is taken for granted by a large percentage of travelers. For security reasons, many hotels offer complimentary Wi-Fi in their hotel rooms to members of the loyalty program. Some hotels offer Wi-Fi only in certain areas, such as the lobby or business center.
We now come to the next point. Many hotels make good use of the internet kiosks to set up information centers. This reduces the time guests spend waiting in long lines at reception to ask basic questions. These kiosks provide information such as directions, restaurant recommendations, and guides to nearby attractions. This service is integrated with Wi-Fi for Hotels so that guests can access critical information like weather, flight times, and other local data directly from their smart phones.
Wireless CCTV technology has enabled hotels to add high-value security measures that ensure guests feel secure at all times. It is possible to provide highly secure environments for guests by installing CCTV in hotels, including the main lobby, floor lobbies and restaurants.
The right technology can help you keep in touch with your clients and organizers if your hotel provides conference or business center services. Planners can have constant access to the hotel so they can make sure that all their needs are met before they arrive. The hotel Wi-Fi also allows organizers and attendees to remain connected while they are away, allowing them greater value. Using and offering the right technology in your hotel can add value to entertainment systems, as well as facilitate service automation in many ways. Customer loyalty can be significantly influenced by intelligent tech applications.